Privacy Policy – Machine World L.L.C
Last Updated: November 2025
Machine World L.L.C (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
We may collect personal information when you contact us, place an order, request a quotation, or submit a form. This may include:
- Full name
- Phone number
- Email address
- Company name
- Delivery/Billing address
- Payment details (processed securely through payment gateways)
b. Non-Personal Information
We may collect non-identifiable data such as:
- Browser type
- Device information
- IP address
- Website usage statistics
- Cookies and tracking pixels
c. Transaction Information
Details related to:
- Products purchased
- Inquiries and quotations
- Services requested
2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Respond to inquiries and provide customer support
- Send quotations and service information
- Improve our website and customer experience
- Send promotional offers (only if you opt-in)
- Maintain internal business records
3. How We Share Your Information
We do not sell or trade your personal information.
However, we may share information with:
- Service providers (delivery partners, payment gateways, hosting providers)
- Legal authorities if required by UAE law
- Business partners involved in service fulfillment
All third parties are required to protect your data and use it only for the service intended.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Track website performance
- Enable essential functions (e.g., checkout, login, preferences)
You may disable cookies in your browser settings, but it may affect certain features of the site.
5. Data Security
We implement strong security measures to protect your data, including:
- SSL encryption
- Secure payment processing
- Restricted access to personal data
- Regular system monitoring
However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on UAE regulations, you may:
- Request access to your personal data
- Request correction or deletion of information
- Withdraw consent for marketing communications
- Ask how your data is being used
To make a request, contact us at the details below.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
8. Children’s Privacy
We do not knowingly collect information from children under the age of 16.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or want to request data access/removal, contact us at:
Machine World L.L.C
Dubai, UAE
Email:mworld@eim.ae
Phone: +971505506975