Terms and Conditions
Welcome to Machine World L.L.C.
By accessing or using our website https://www.machineworlddubai.com
, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
—
1. General
These Terms govern your use of our website, online store, and all services offered by Machine World L.L.C.
If you do not agree with any part of these Terms, you must discontinue using our website.
—
2. Account Registration
You may be required to create an account to place an order through our website.
By registering, you agree to:
Provide accurate, complete, and current information during sign-up and checkout.
Maintain the confidentiality of your login credentials.
Accept full responsibility for all activities under your account.
Machine World L.L.C reserves the right to suspend or terminate any account found to be in violation of these Terms.
—
3. Product Information
Machine World L.L.C supplies generators, water pumps, stationary engines, agricultural implements, and spare parts.
While we make every effort to ensure product details, specifications, and prices are accurate, we do not warrant that:
Product descriptions are entirely error-free.
Colors, images, or appearances will exactly match the physical products.
Stock availability will always be guaranteed.
All product images are for illustrative purposes only.
—
4. Order and Payment
All orders are subject to availability and confirmation.
Prices listed on the website are in AED (United Arab Emirates Dirhams) and may include or exclude VAT depending on UAE regulations.
We reserve the right to cancel or refuse any order in case of pricing errors, stock issues, or failed payments.
Payments are processed securely via authorized UAE payment gateways, ensuring compliance with applicable financial and data protection laws.
Machine World L.L.C does not store or have access to your payment card information.
—
5. Shipping & Delivery
We aim to deliver products promptly across the UAE and selected international locations.
Delivery times may vary depending on product availability, destination, and courier conditions.
Shipping charges (if applicable) will be displayed during checkout.
We will notify you if there are any delays or issues affecting your order.
—
6. Returns & Refunds
We accept returns or refunds only in cases where:
The book is damaged on arrival
A wrong item was delivered
There’s a genuine issue caused by us
Customers must contact us within 7 days of delivery to request a return. Please refer to our full Refund & Returns Policy for details.
—
7. User Conduct
Returns or refunds are accepted only under the following conditions:
The item received is damaged, defective, or incorrect.
The issue is reported within 7 days of delivery.
Customers must contact us via email or phone to initiate a return.
All approved refunds will be processed to the original payment method, subject to inspection and verification.
For more details, refer to our Refund & Return Policy.
—
8. Intellectual Property
All content on this website — including text, images, graphics, videos, product designs, and logos — is the exclusive property of Machine World L.L.C or its licensors.
Reproduction, distribution, or use of any material without prior written permission is strictly prohibited.
—
9. Limitation of Liability
Machine World L.L.C shall not be held liable for:
Any indirect, incidental, or consequential damages arising from the use of this website or products purchased from it.
Any losses resulting from delays, website downtime, or external service provider issues.
Your sole remedy for dissatisfaction with the website or products is to discontinue use or request an eligible return.
—
10. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
All changes will be effective immediately upon posting on this page.
You are encouraged to review this page periodically.
—
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall fall under the exclusive jurisdiction of the courts of Dubai, UAE.
—
12. Contact Us
For any questions or concerns about these Terms, please contact us:
Machine World L.L.C
📍 Star Market, 33 Al Burj Street, Naif, Dubai, United Arab Emirates
📞 +971 4 228 4975
📧 info@machineworlddubai.com
🌐 www.machineworlddubai.com